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The Johns Hopkins Hospital

Remember Where's the beef? Please don't squeeze the Charmin?  Bud Light's Whaazup? What's your favorite advertising slogan or commercial?

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Johns Hopkins physicians are among the best in the nation, and a recently launched hotline (1-866-206-7210) will help Johns Hopkins Hospital and Health System Corporation employees schedule new-patient appointments for specialty care. Hope Marsh, senior director of benefits and wellness for the Johns Hopkins Health System, explains how to get the most out of the dedicated phone line to facilitate scheduling timely appointments with Johns Hopkins specialists.

What is the phone number for the new specialty appointment line?

The number is 1-866-206-7210. The hours of operation are Monday through Friday, 8 a.m. to 5 p.m.

What is the purpose of this number?

This number is to help EHP members of Johns Hopkins Bayview Medical Center, Johns Hopkins HealthCare, Johns Hopkins Home Care Group, Johns Hopkins Health System Corporation and The Johns Hopkins Hospital who are seeking treatment with a Hopkins Preferred Provider to schedule specialty appointments within a reasonable time frame.

Access to Johns Hopkins providers has been an issue for employees and their family members for years. How will this line make a difference?

All departments have committed to working with the new specialty appointment line representatives to help improve EHP members’ access to Hopkins Preferred Providers. This is a dedicated line for employees and their covered dependents. Where possible, clinics have set aside appointment times to accommodate EHP members.

Who is staffing this line?

A nurse will answer calls for urgent appointments that need to be scheduled within 48 hours. All other calls will be directed to a designated group in Access Services.

I need a new primary care physician. Can I call this number to get an appointment?

No, this number is for new specialty appointments. For primary care, there is no differentiation between a Hopkins Preferred Provider and an EHP network provider. The difference in copays is based on whether or not the member has selected a primary care provider within the EHP Network and notified EHP Customer Service.

Will this number allow me to see the specialist I want?

Whenever possible, the representative will get you an appointment with the physician of your choice. However, due to volume and/or availability, they may need to schedule your appointment with a nurse practitioner or physician assistant in the practice in order to get you in within a reasonable time frame.

I already see a Hopkins Preferred Specialist. Would this line help me get more timely appointments?

This line is mainly for securing appointments for EHP members who have not been successful in getting a first-time specialist appointment through the regular access lines. If you see a Hopkins Preferred Provider on a regular basis, please try to schedule your next appointment at the end of your visit. However, if you are unsuccessful in getting a timely appointment, the new specialty appointment line may be able to help.

I have heard that some specialty practices are not fully staffed and do not have the capacity to handle additional patients, or that there are no providers for some specialties under the Johns Hopkins Medicine umbrella. What if I can’t be seen by a Hopkins Preferred Provider?

The 2014 EHP Medical Plan for Johns Hopkins Health System/Hospital and Johns Hopkins Bayview members is a 90/10 co-insurance plan. Whenever possible, members may be able to take advantage of the Hopkins Preferred Network and the higher benefit of 100 percent coverage after copay. However, if a Hopkins Preferred Provider is not available and a member uses the EHP Network, the 10 percent co-insurance will apply.

What are some of the specialties?

Allergy, Cardiology, Dermatology, Gastroenterology, Orthopedic Surgery, Otolaryngology and Obstetrics.

What is considered a reasonable time frame?

This line is not intended to guarantee members a specific turnaround time; it is to ensure that whenever possible, EHP members will be seen in a reasonable period of time for their specific health issue.

Who should I contact with questions or concerns?

Please let the access line representative you speak with know of any questions or  comments you have and they should be able to direct you. You may also email your issue to:

  • for Johns Hopkins Health System/Johns Hopkins Hospital employees
  • for Johns Hopkins Bayview employees
  •  for Johns Hopkins Home Care Group employees


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How is Johns Hopkins supporting the surrounding community? How are we commercializing technology? Read about some facts about our outreach initiatives.

Supporting Public Schools

The Johns Hopkins University has contributed $1.6 million to renovate two public schools near the Homewood campus. The upgrades at Margaret Brent and Barclay elementary and middle schools included handicapped access, a renovated cafeteria and kitchen, security system. Read more.

Moving Business Forward

Last summer, Johns Hopkins unveiled FastForward, a business accelerator that seeks to spark cutting-edge technology companies and then keep them in the city to bolster the local economy. Inventions being refined through FastForward include technology for detecting single strands of DNA, cancer-testing kits, and a computerized probe that greatly simplifies ultrasound-guided biopsies. Read more.

Revitalizing the Community

The university has been a key partner in the redevelopment of the 88-acre parcel north of the Johns Hopkins medical campus, an area of the city that once had a 70 percent vacancy rate, high crime, and a poverty rate. In addition to the Science + Technology Park, the area features the 22-story 929 apartment complex that targets graduate students; 10-story parking garage that houses the newly opened Walgreens and a student health clinic, restaurants, and more. The Henderson-Hopkins School for K-8 students opened recently and will be operated by JHU and Morgan State University. A hotel, supermarket, and urban park are in the development plan. Read more.

To Market, To Market

Northeast Market, located on East Monument Street and one of the city’s five public markets, recently got a makeover, thanks to JHU and Johns Hopkins Medicine support. A frequent destination for employee looking for lunch spot got a renovating dining area, improved lighting and healthier menu makeovers. Read more.

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Has the tuition reimbursement benefit allowed you to move up in your career or helped your child graduate with a college degree? Have the weight management discounts encouraged you to live a healthier lifestyle? We invite you to share which benefit programs have been most valuable to you and your family and how they've made a difference.

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The Johns Hopkins Hospital and Health System Corporation Department of Human Resources has published its annual report for fiscal year 2013. Among the important statistics and descriptions are:

  • The highest number of employees (2,697) fall in the 24 to 29 age group. There were 823 employees between the age of 18 and 23, and 14 employees 75 years old or older.
  • Johns Hopkins paid more than $4.63 million in employee tuition reimbursements and $363,000 in tuition advances. More than $4 million was paid for dependents' tuition.
  • There were 5,631 African-American employees; 7,376 whites and 885 Asians.

Read the full report at

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Is it knowledge, enthusiasm and attitude that make a great employee? Is it important that an effective manager have great leadership ability, be fair or know more than the others on the team? Post a comment below to share your thoughts on what are the qualities of an exceptional employee or manager .

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Eat chicken soup for a cold. What you're doing on New Year's Day is what you'll be doing the rest of the year. Give a man a pair of shoes and he'll walk away from you. Post a comment to share advice—good, silly and bad—that your mother (or others) have given you.

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ginette hindsWinter weather takes a toll on our skin, and Ginette A. Hinds, M.D.,  an assistant professor in the Department of Dermatology at the Johns Hopkins University School of Medicine and director of the Ethnic Skin Program, shares expert advice on how to protect it against the harsh elements and take good care of it.

Dr. Hinds graduated from Barry University (B.S.) and Columbia University College of Physicians & Surgeons (M.D.) and completed her dermatology residency at Yale School of Medicine.  Her clinical interests are ethnic skin, hidradenitis suppurativa and sarcoidosis.

Read her answers to some frequently asked questions, and feel free to ask your own.

What happens to the skin in inclement weather, e.g. cold weather? How does this differ for summer care?

During the winter, the lower humidity promotes increased water loss from our skin via evaporation. As a result, our skin is drier and more prone to developing itching and eczema. Whereas in the summer our skin care regimen should focus on sun protection, in the winter the focus should be on combating dry skin.

What’s the most effective thing you can do to protect your skin against the cold and inclement weather?

The most important thing you can do to protect your skin against cold weather is to provide the skin with as much moisture as possible to combat the dry cold air of winter. Start by using gentle soaps or body washes that do not strip your skin of its natural oils.

Moisturize your skin at least once daily, especially after showering. In the winter, it is better to use moisturizers that contain more oil than water, e.g. creams are better than lotions, and ointments such as petroleum jelly are even better than creams. For people who do not like the greasy feel of ointments, mixing an ointment and a cream can help increase the potency of your moisturizer while decreasing that greasy feeling. Applying moisturizers to damp skin increases their effectiveness. Another tip for maintaining the moisture in your skin is to use a humidifier in your bedroom. This increases the moisture in the air of your bedroom, which decreases the evaporation of water from your skin during sleep.

I have no commercial interest in these items, but examples of gentle soaps are Dove, Olay and Dr. Bronner's.

Is there any difference in skin care for people of color/ethnic skin?

In general, skin of color thrives when it is well-moisturized. Studies have shown that skin of color tends to be dry and it is easier to see this dry skin on certain parts of the body (ashy-ness). It is therefore imperative for people with skin of color to pay special attention to keeping their skin moisturized, especially in the winter.

Are there any natural remedies for healthy skin?

Aloe vera has been used to soothe irritated skin and minor burns for centuries. Also, honey and brown sugar are excellent humectants (meaning they draw moisture into the skin) and can be used in homemade face scrubs that cleanse and moisturize the skin. An example of a simple homemade face scrub is six tablespoons of olive oil plus two tablespoons of organic cane sugar.

What’s the 5 worst things for your skin?

  1. Excessive sun exposure / tanning beds.  Contrary to popular belief, excessive sun exposure can harm brown skin. Although people with skin of color are at lower risk for skin cancer, it can still occur. Additionally, excessive sun exposure causes premature aging of the skin via the development of fine lines and wrinkles and uneven pigmentation.
  2. Smoking. Protecting the appearance of your skin is another good reason to stop smoking. Not only does smoking increase your risk of skin cancer, it dramatically ages the skin especially in the area around the mouth and eyes. The repetitive actions of pursing the lips around the cigarette and squinting against the smoke promotes the development of deep wrinkles in these areas of the face. In addition, after years of smoking, the skin becomes dry and leathery and the glow of healthy brown skin is lost.
  3. Ignoring new or changing spots on your skin. New or changing moles or other lesions on your skin should prompt a visit to your primary care doctor or your dermatologist for a skin cancer screening.
  4. Using harsh soaps that cause excessive dryness of the skin.
  5. Showering in very hot water. This contributes to dry skin and winter itch.

What’s the 5 best ways to get healthier, younger looking skin?

  1. Moisturize, moisturize, moisturize
  2. Sun protection. Wear sunscreen on your face and neck daily. A daily moisturizer with SPF 15 or 30 is sufficient for protecting against the average amount of sun exposure. However, if you expect to get more sun exposure than usual, e.g. on a beach vacation, use a sunscreen with SPF 30 or 45 and reapply every 2 hours if the sun exposure is continuous. Hats are also an excellent way to protect the skin on your face and scalp from excessive sun exposure.
  3. Drink 8 to 12 cups of water daily.
  4. A healthy diet. A diet rich in fruits, vegetables, lean meats and fish and low in fat and sugar promotes your overall health, which certainly shows on your skin.
  5. Exercise. Exercise also promotes overall health and increases blood flow to the skin, promotes excretion of impurities via sweat, and gives your skin a healthy glow.

What’s one thing people would be surprised to learn about skin and skin care?

Although natural pigmentation is protective, several different types of skin cancer can occur in African Americans, Hispanics and Asians.




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CorettaKing and Levi Watkins

Coretta Scott King and Levi Watkins in 1983

Levi Watkins Jr., who founded Johns Hopkins' Martin Luther King Jr. Commemoration in 1982, is a medical pioneer and trailblazer. You may know that he was the first African American to enroll in and graduate from Vanderbilt University, and that implanted the first defibrillator in a human. Here's more trivia about Dr. Watkins, who retired in December as professor of cardiac surgery and associate dean of postdoctoral programs and faculty development. Feel free to share your memories of past King events, as well as the 2014 program.

  • In 1993, there were two commemorations. One featured Johnetta B. Cole, president of Spellman College in Atlanta, and the other poet Maya Angelou.
  • South African president Nelson Mandela and his then-wife Winnie had accepted Dr. Watkins' invitation to speak, eventually were unable to attend. Instead, their daughter Zenani Mandela spoke in 1987.
  • Speakers who presented more than once included Coretta Scott King, Martin Luther King III, Maya Angelo and Dr. Watkins himself.
  • A native of Montgomery, Ala., Dr. Watkins and his family attended the church where Ralph Albernathy was pastor, then later attended the Dexter Baptist Church, where Dr. King was pastor.
  • Dr. Watkins became a member of Dr. King's youth group, the Crusaders. He also helped Dr. King pick up elderly congregation members from their homes and bring them to church.
  • This year's program will be held Friday, Jan. 10, from noon to 1:30 p.m. in Turner Auditorium on Johns Hopkins' East Baltimore campus.
  • Dr. Watkins shares why the King celebration is important to so many people:  "The Johns Hopkins annual King commemoration has became a spiritual and uplifting situation for many of our employees. They would always come up to me and talk about what it has meant to them and ask  who will we have next year. What will happen to the program? What became clear to me was that for many people the program has become the Hopkins epicenter for healing the past and paving the way of the future.”

Learn more about the 2014 MLK commemoration, keynote speaker Freeman Hrabowski, UMBC's president who participated in civil rights protest as a child, and the community service award winners at Also, view a 3-minute video of the past speakers, set to a selection by Unified Voices.

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As you consider your goals for 2014, we’d like to know what would give you a clean slate at work. Take the poll and check all that apply. Feel free to post a comment of your goals for the new year.

What Would Give You a Fresh Start at Work?

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