From the category archives:

Words From Our Patients and Families

Following is a letter sent from a patient to The Johns Hopkins Hospital about Jesse Grant

Dear Sir/Madam:

I just wanted to make a comment on one of your employees. There is a gentleman named Jesse that works out in front of the main hospital/emergency entrance. Jesse is the kindest soul.  I came there  with my grandson and my mom. My grandson had had eye surgery the day before and was coming for his day one post op visit.  I also had to bring my mom for her appointment.  I was feeling very overwhelmed and stressed out because my grandson had a very difficult night the night before, dealing with post op pain, and my mom is steadily declining and has been falling a lot.  I pulled up at the front entrance to get a wheelchair for my mom and drop her and my grandson off before going to park in the Orleans Street Garage.

Out of nowhere appears this Angel, Jesse.  He immediately got a wheelchair for my mom, helped me get her in the chair, made her laugh and assured me that he would keep an eye on them while I went to park.  My grandson is 14, and he was going to stay with my mom, so she was okay, but it was very sweet of him to offer that.

Several hours later, when I came back to the front entrance to pick them up, there he was again.  I was struggling to get my mom out of the wheelchair and into the car.  Jesse was right there helping me.

This man has the warmest smile and the kindest heart.  He truly got me through a very stressful morning, and after getting somewhat teary, I walked away with a smile.

What an incredible asset he is to Johns Hopkins!!  You are so lucky to have him as an employee, and I was lucky to have him as my Angel on Tuesday.  He is truly a SHINING STAR!!

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Dr. Paul Ladenson (Endocrinology, Radiology)

"He did not rush through the biospsy procedure. He was caring and cordial, warm bedside manner, he explained to me exactly what to expect. I felt confident and relaxed throughout the procedure."

Jenny Perry (CVISCU Nurse) and Sarah (CVSICU Tech)

"They were so great keeping my husband calm and communicated so he knew what was going on. It is hard to put into words how professional they both were and very compassionate to me."

Meghan Hill (Oncology Nurse)

"Each time we have had her she is attentive, efficient and through her body language we can tell she cares about our daughter. Megan anticipates our daughter’s needs, confirms with her, and then proceeds to see that she gets what she needs. Not only is she kind and compassionate, but her level of expertise excels far above the norm."

Jennifer (CCU Nurse)

"My husband is high maintenance, but Jennifer has remained extraordinarily kind, patient and encouraging. She has gone the extra mile to ensure his comfort by offering to reposition him rather than just offer pain meds. She also has helped to try to maintain his muscle tone  by using the lift to get him in a chair despite many tubes she had to manage. Perhaps less obvious to all is the quality of healing for patient and family members that her kind spirit provides."

Rose (Weinberg 4C Nurse)

"Rose showed tremendous maturity, knowledge, care and compassion toward me. She included my sisters, making them feel an integral part of the healing process."

Weinberg 4C (Krisha Patel, Nick Sacco, and Angela Reed)

"They all treated us as a family member and will be forever grateful."

 

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