How Do You Deliver Exceptional Patient- and Family-Centered Care?

Grant and Lakadawala

Service Star winners

How do you use Johns Hopkins Medicine's core values (be the best, be kind, be open, be a role model) to make a difference for our patients? Click on the Leave a Comment box below to inspire us with your story about care that was compassionate, innovative and respectful.

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Jeanne Mumford July 8, 2016 at 1:25 pm

Our Point of Care Coordinators spend time on the units with our clinical teams working out issues with glucometers and other point of care testing devices. This face time is invaluable as it creates bonds and builds trust between our front end users of the devices and our subject matter experts in pathology. Point of Care Coordinators contribute to patient safety and quality by being available for our clinical teams and education them on the use of the point of care devices.

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