What Are the Qualities of An Exceptional Employee or Manager?

Is it knowledge, enthusiasm and attitude that make a great employee? Is it important that an effective manager have great leadership ability, be fair or know more than the others on the team? Post a comment below to share your thoughts on what are the qualities of an exceptional employee or manager .

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{ 6 comments… read them below or add one }


G Voelker January 10, 2014 at 10:47 am

An exceptional employee to me is someone who definately has a great attitude, confident, honest, dedicated, anticipates the bosses needs, a team player, independent, asks questions when needed, alerts the boss about things when necessary, ambitious and resourceful....etc. etc.

An exceptional boss is someone who shows leadership, respect, allows independence, provides feedback immediately when necessary, provides encouragement, challenges you, and recognizes that staff are human and not always perfect. Managers do not necessarily have to be smarter than their team. They just need to know how to put together a winning team! They should be confident enough to be able to hire someone smarter than themselves. They (the staff person) may move on in time, but the manager will look good in the interim.


Bonnie C January 10, 2014 at 9:51 am

A good manager knows how to keep cool and handle crises when less-experienced employees may begin to panic. Having a positive attitude helps, but it also helps to understand that the manager is ultimately responsible for the well-being of their area of responsibility (i.e., office, department, division, etc.). When employees are unhappy, it is incumbent on the manager to try to resolve the issue (whether it's inter-employee conflict or just lack of supplies making the job difficult to complete). A good manager works to make sure the employees have what they need to get the job done, and that means removing non-productive employees who may make it difficult or uncomfortable for the productive employees to perform their job functions.


Cymantha (Cy) Governs January 10, 2014 at 9:20 am

I agree with Adam: attitude. Positivity and willingness to collaborate are important. That means listening as much as it means speaking up.


Maria McCambridge January 10, 2014 at 9:09 am

Giving your best, showing you care, doing the right thing, proving you are reliable and responsible.

Exceptional manager - supports you, trust you, challenges you and gives you wings to fly.

And ditto to what Adam Dodson said - The right attitude will take you places...


Adam Dodson January 10, 2014 at 8:30 am

Attitude determines your altitude.

People don't care how much you know, until they know how much you care.

Leadership is character and influence.


sreedevi murthy January 10, 2014 at 3:34 am

An exceptional employee goes above and beyond to uphold an institution's vision and standards.

When he/she becomes the manager/supervisor apart from upholding, becomes an icon of hard
work and his/her staff well being. Caring for staff under their leadership is very important. Also
knowledge of specific field they are entrusted is very essential.

A leader without essential qualities of his/her position looses staff respect and confidence.


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